Every home has a story.
This is its book.

Where does this live? On the HomeBook server in Toronto, Canada, tied to your account — not just this phone. Sign in on any device and your home is there. You can also download a backup file any time from inside the app.

Your home information belongs to you. We store it so HomeBook works, and for no other reason. We do not sell your information or use it for advertising. Nobody can look up your home by its address — if a realtor or insurance agency ever receives your home information through HomeBook, it is only with your approval, each time. You can see, export, correct, or delete your information at any time.

What we collect

Your name, email address, account type, and a scrambled (hashed) copy of your password — never the password itself. Your home record: address and property details you add or confirm, household items with brands, model and serial numbers, dates and notes, photos you add (such as model plates) and details read from them, manuals you save, home insurance answers you choose to enter, and feedback or manual requests you send us. Basic technical logs needed to run and secure the service. No advertising trackers.

How we use it

To run your account, show your home on the devices you sign in on, find and attach manuals, prepare your handover package, answer your requests, and keep the service secure. We do not use your information for advertising, and we do not sell it to anyone.

Sharing — your approval, every time

Your home record is private to your account. If realtors or insurance agencies join the HomeBook network, they can receive your home information only when you approve that specific request (for example, a tap or a code in the app). There is no lookup of homes by address without the homeowner's approval. Our server is hosted on Oracle Cloud in Toronto, Canada; during testing, signup notices and manual requests reach us by email through a form service (Web3Forms). We may disclose information if Canadian law or a court order requires it.

Storage and security

Server data is stored in Canada (Toronto region) over encrypted connections. Passwords are stored as salted one-way hashes; sign-in sessions use secure expiring tokens, stored only as hashes. We keep daily backups for 30 days so a failure does not lose your home record. No system is perfectly secure; if a breach affects your information, we will notify you and the Privacy Commissioner of Canada as the law requires.

Your choices and rights

Under Canada's privacy law (PIPEDA) you can see the personal information we hold about you, ask us to correct it, export your home record (the backup and handover tools do this), and delete your account — deleting removes your home record from our live systems, and backup copies disappear as backups rotate within 30 days. Privacy questions or complaints: [email protected]. If you are not satisfied, you can contact the Office of the Privacy Commissioner of Canada.

Testing versions

Early testing versions of HomeBook without an account kept your home record on your own device, where we could not see it; only what you sent us yourself (a signup notice or a manual request) reached us. This policy fully applies once you create a HomeBook account.

Changes

If we change this policy in a way that matters, we will tell you in the app or by email before the change takes effect, and post the new version with its date.